Online Reputation

Online Reputation & Brand Management

Automate your brand and online reputation management. Take control and act now!

Whether it is automotive OEMs and dealer groups, or healthcare providers, everyone recognizes that today’s customers are actively talking about what they like or dislike about a business or a service provider, and sharing their experiences on the web. These customers and their reviews have the power of damaging a business opportunity and eventually lead to declining revenues. It is very important for all businesses to monitor and respond to online reviews REAL-TIME. They should be able to see all reviews from all major sites in one place, garner new positive reviews, manage negative feedback, and promote or amplify the stellar reviews. They should be able to compare their online reputation score with their competitors’. And they should be able to do all of this in real-time.

hoojook’s automotive reputation management (ARM) engine is the first enterprise-grade solution built solely for the automotive industry, to track reviews, improve mediocre reviews, manage negative reviews, amplify positive reviews, rectify incorrect or incomplete listings, and enhance local internet search visibility for all of the business locations across the internet. We employ a range of proprietary technologies and techniques to push up positive and accurate content that showcases your brand or site. Everything we do is based on internet best practices and designed to provide real, lasting results.

Key capabilities of the hoojook reputation management engines include automation of the following reputation management activities:

  • Aggregate: Identify all reviews from major automotive reviews sites and access them on a single interface
  • Act: View all reviews and manage the action needed on the reviews whether you want to respond to a negative review or automatically publish a positive review on your website
  • Harness: Request “fans” and satisfied customers to post reviews
  • Promote: Improve your search engine results by automatic highlighting of top reviews
  • Engage: Make it easy for customers to schedule servicing or other appointments

All of these features and more are completely automated by hoojook. No longer do you need to engage a point solution or manual services of a Search engine marketing (SEM) firm to manage your business’s reputation online. Agencies can manage reputations for multiple customers through one simple-to-use interface.

Contact us today to schedule a personalized demo of hoojook’s reputation management module